Privacy Policy
Effective Date: 1 April 2025
1. Introduction
We are committed to protecting your privacy and handling your personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use, disclose, and store your personal information when you interact with us via our website and online advertising.
2. What Information We Collect
We may collect the following personal information:
Full name
Email address
Phone number
This information is typically collected when you:
Submit a form on our website
Respond to online advertisements (e.g. lead forms)
Contact us directly
3. How We Collect Your Information
We collect your personal information through:
Website contact or enquiry forms
Online advertising platforms (such as Google Ads, Meta/Facebook, or similar services)
Direct communication (email, phone, or messages)
4. Why We Collect Your Information
We collect and use your personal information for the following purposes:
To respond to your enquiries
To provide information about our products or services
To contact you regarding your request
To improve our marketing and customer experience
To send marketing communications (where you have consented)
5. Disclosure of Your Information
We may share your personal information with:
Service providers who assist us in operating our website or marketing (e.g. CRM systems, email platforms)
Advertising platforms used to manage and optimise our campaigns
We do not sell your personal information to third parties.
6. Data Storage and Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
Your information may be stored in secure systems, including cloud-based platforms, which may be located in Australia or overseas.
7. Access and Correction
You have the right to request access to the personal information we hold about you and request corrections if necessary. To do so, please contact us via carmen161595@protonmail.com.